Zaxby’s Gives Its Customers Tenders, Love, and Care
Commitment to great food and customer service is an often-heard promise from fast food restaurants, but Zaxby’s delivers on this order. Guests who choose to download the recently released app will discover just how many benefits are available, not to mention the enticing first offer: a free Big Zax Snak meal. This meal includes three Chicken Fingerz, Zax Sauce, Texas Toast, crinkle fries, and a small Coca-Cola freestyle fountain drink. That is a significant perk for a simple signup, and it demonstrates how much Zaxby’s believes in its food and service.
And although the chicken speaks for itself, the numbers certainly have a lot to say as well. Nearing the end of 2022, downloads of the app increased 317%. That is an impressive feat for a regional fast food chain. Their reward program, also newly launched, might have something to do with their success. For every $1 spent, customers get ten points which accumulate to dollars off savings or free menu items.
The app also made offers like Free Delivery Sundays and a free delivery week. The app is rated 4.7 out of five on the App Store. A rating that high shows that customers are engaged and use the app frequently enough to offer feedback.
A growing customer base invigorated by a proven app and rewards program means more chicken in more locations for Zaxby’s. They are an exciting up-and-coming fast food brand to watch. They already have over 900 locations spread over 17 states in the United States.
The customer response to the app shows that there is a possibility for even more growth. And despite its Southern headquarters in Athens, Ga., Zaxby’s seems determined to bring delicious chicken to the entire country by building on a loyal customer base and continuing to serve up value to its guests. Like this page on Facebook, to learn more.
For IOS users , visit their app on https://apps.apple.com/us/app/zaxbys/id480603264