Doug Haynes
Doug Haynes is an Executive Chair of Hazeltree Group, a technology consultancy. Doug works with clients across all industries, helping them to make positive changes in their businesses through digital strategies. He is the author of the best-selling book Microsoft Dynamics CRM for Dummies, which has been translated into 11 languages.
- Education
Doug attended the University of New Brunswick and completed a Bachelor of Business Administration degree, majoring in Marketing. He also completed a Master of Business Administration degree at York University in Toronto and began his career in accounting.
- Experience
Doug has worked in a number of roles within the technology industry with experience across business management, software development, and database marketing. He has been heavily involved in the CRM industry for over 20 years, with experience in CRM product development and implementation, including significant work around Customer 360 implementations
- Achievements
Doug is heavily involved in the Dynamics Community and was an early member of the Dynamics CRM MVP program. He has been voted MVP of the year two times. Having spent a significant amount of time as an exhibitor at the Microsoft Dynamics events, Doug has helped to organize sessions and training and guided hundreds of people through their CRM implementation.
- Recognitions
He works with several partners at Hazeltree Group, who are experts in Microsoft Dynamics implementations, upgrades, development, and customizations across all industries. In 2011 Doug was awarded the Lucent Technologies Innovation Award for his work in co-authoring the book Microsoft Dynamics CRM. In 2012 Doug was nominated and won the Canadian Small Business Award (CSBA) in the innovation category in recognition of his services to small businesses promoting CRM solutions and educating them on how to use them.
Working hard and determination have made Doug Haynes an expert in the Microsoft Dynamics CRM software. By being a public speaker, he can inspire others to be successful and live out our mission, “Connecting clients with technology.”